In the Opencart Marketplace RMA system, the customers have to choose a reason for the return request from the drop-down selections. The drop-down list will display the reasons as per the respective sellers for whom the customers create the RMA.
Suppose the customer is requesting a return for product A which belongs to seller A. Then the drop-down list will display only those reasons which will be created by seller A.
Please do contact us for any further queries or requirements, you can also check our Opencart Extensions for additional features.
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