In order to renew or extend support for a product, you have less than 6 months of the existing support period remaining or the author will be offering support for their item after the support expires.
To renew or extend support for a product, please follow these steps:
- Log in to your account
- Hover over your username and click ‘Downloads’ from the drop-down menu.
- In the downloads section, you can see a list of all the items purchased using your account.
- Click on ‘Renew support now!’ or ‘Extend now’ next to the item you wish to renew the item support for.