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  • How to make payment for the customization?


    For making the payment for the customization work please follows the below steps:

    Step 1 – Login to your Webkul store account – https://store.webkul.com/customer/account/login/

    Step 2 – Go to “My Account>Customization”, or click here – https://store.webkul.com/customization then select a category and enter the customization cost as quoted by the Webkul Sales Team.

    customization request

    Step 3 – In the description, you need to mention your exact customization requirements. After entering the details click on “Submit Customization” button and a product will be added to cart.

    Complete the checkout process and make the payment.

    Once you are done with the payment, you need to provide the following details on the ticket:

    Order ID (Purchase Receipt)

    FTP host – URL or IP of the site (SSH details in case of Magento 2)
    FTP username
    FTP Password
    FTP Path of your Magento/Opencart installation like (/opt/bitnami/apps/magento/htdocs/)
    Admin URL
    Admin Username
    Admin Password

    Also, make sure our IP addresses are white listed else FTP and SSH connection will not take place (IP – 203.122.41.218, 103.80.65.178).

    You can also check the payment process within the video –

    In case you need any help, please send an email to support@webkul.com

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