For making the payment for the customization work please follows the below steps:
Step 1 – Login to your Webkul store account – https://store.webkul.com/customer/account/login/
Step 2 – Go to “My Account>Customization”, or click here – https://store.webkul.com/customization then select a category and enter the customization cost as quoted by the Webkul Sales Team.
Step 3 – In the description, you need to mention your exact customization requirements. After entering the details click on the “Submit Customization” button and a product will be added to cart.
Complete the checkout process and make the payment.
Once you are done with the payment, you need to provide the following details on the ticket:
Order ID (Purchase Receipt)
FTP host – URL or IP of the site (SSH details in case of Magento 2)
FTP Path of your Magento/Opencart installation like (/opt/bitnami/apps/magento/htdocs/)
Also, make sure our IP addresses are white listed else FTP and SSH connection will not take place (IP – 220.127.116.11, 18.104.22.168).