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  • How to make payment for the customization?

    For making the payment for the customization work please follows the below steps:

    Step 1 – Login to your Webkul store account –

    Step 2 – Go to “My Account>Customization”, or click here – then select a category and enter the customization cost as quoted by the Webkul Sales Team.

    customization request
    You can also check the payment process within the video –

    Step 3 – In the description, you need to mention your exact customization requirements. After entering the details click on the “Submit Customization” button and a product will be added to cart.

    Complete the checkout process and make the payment.

    How to make payment using debit or credit card on PayPal?

    If you are using PayPal as a payment method to pay for the customization. So there are some steps mentioned below for adding the credit/debit cards to your PayPal account.

    1. After login into your PayPal account, click on the Payment Methods.

    2. After that click on the Link a credit card or debit card option, you can add multiple credit or debit cards as well.

    3. Choose the card to link.

    4. Enter the details of your card, click on “Link Card” and save it. After saving the settings you can use the cards for making payment.

    Once you are done with the payment, you need to provide the following details on the ticket:

    Order ID (Purchase Receipt)

    FTP host – URL or IP of the site (SSH details in case of Magento 2)
    FTP username
    FTP Password
    FTP Path of your Magento/Opencart installation like (/opt/bitnami/apps/magento/htdocs/)
    Admin URL
    Admin Username
    Admin Password

    Also, make sure our IP addresses are white listed else FTP and SSH connection will not take place (IP –,

    In case you need any help, please send an email to


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