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Prestashop Marketplace Seller Buyer Interaction

User Guide

Prestashop Marketplace Seller Buyer Interaction – Adding a website chat system to your Prestashop marketplace website can really help you engage with visitors. It will not only build a confidence on customer end but also enhance functionality of your site. It is a new tool but it adds widespread benefits to your website. An online chat system provides customers immediate help with a comparatively faster feedback.

We hereby bring to you an online chat system for your marketplace website based on API driven from sellerbuyerchat.com. It helps buyers to have an easy communication with Admin or Seller ensuring they engage more with your website.

Note :This module is an add-on for marketplace module. To use this module you have to first install Prestashop Advanced Marketplace.

  • Use this FREE OF COST Marketplace Addon to add a new chat functionality to your site.
    (Admin will have to purchase one of the plans listed on sellerbuyerchat.com)
  • Buyer can have an online chat with Admin and Seller.
  • Buyer feels connected with admin/seller as he gets faster responses as compared to phone call or emails.
  • Works on sellerbuyerchat.com API
  • Admin can enable/disable the auto approval of chat service request sent by the seller.
  • Admin can purchase amongst the various plans provided on sellerbuyerchat.com
  • Admin gets 10 days of grace period to pay off their bills.
  • Admin gets their bills generated from sellerbuyerchat.com at regular time periods.
  • Admin can decide the parameters of Seller’s Bill Generation – Daily Or Monthly.
  • Admin has the authority to select the billing day for the seller.
  • Admin can select the chat cost payable by the sellers.
  • Admin can activate/deactivate seller’s chat service
  • Admin can approve/disapprove the seller’s request to use the chat service
  • Sellers has an option to avail the chat functionality.
  • Seller can easily communicate with their buyers.
  • Sellers can activate/deactivate chat service at his own will.
  • Seller can pay for their chat service via a secured Payment gateway – Paypal.
  • Chat includes a Pop-up Notification with a sound alert.

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