With Prestashop Marketplace Product Question Answer module, sellers can easily add questions & answers for their products and provide the necessary product information to the users. Users can also post the questions they have regarding products and get it answered which will help them with the purchase decision.
For installing Prestashop Marketplace Product Question Answer, you need to install Prestashop Advanced Multi Vendor Marketplace first.
- Admin can allow only registered customers or everyone to post the questions and answers.
- Enable/Disable the automatic approval of questions and answers.
- Admin can enable/disable the manual approval of questions and answers by him/seller.
- Specify the character limit within which users can post questions and answers.
- Set the minimum words required to post a question.
- Display the questions according to number of votes or date.
- Allow/Disallow customers to like/dislike the answers.
- Admin can allow/disallow the customers to report abuse for an answer.
- Admin can add new question for the seller’s products and answer for the question.
- Display the answers according to “likes” or “date”.
- Enable/Disable the display of reCAPTCHA to users while posting questions and answers.
- Configure on which events email notifications will be sent to admin, sellers, and customers.
- Sellers can enable/disable/edit questions and answers if allowed by admin from backend.
- Sellers can view list of products for which the users have posted questions and answers.
- View list of questions and answers posted for a product.
- Sellers can view number of votes given to a particular question.
- Add new question for a product and answer for the question.
- A search bar added in the “Questions and Answers” section from where a user can search for the desired question.
On the seller’s product page, a user can post desired questions and answers, search for questions, upvote questions, and like/dislike & report abuse an answer.
The marketplace sellers can view all the questions and answers posted for their products. Seller can also add/edit/delete questions and answers for his products.
Admin can also add questions and answers for the seller’s products.
Q & A enables the marketplace sellers to have a one-to-one conversation with the users which leads to increased user engagement on the store.