PrestaShop Marketplace Buyer Seller ChatRead User Guide
PrestaShop Marketplace Buyer Seller Chat- This module comes with an amazing functionality with which seller and buyer can have direct communication anytime. The buyer and the marketplace seller can chat with each other conveniently. The chat option is available on the product detail page of the products added by seller. Buyer can easily query the seller about a product instantly without any wait.
Till now there was no point of contact between the seller and the buyer due to which many of the buyer doubts or queries remain unanswered. So, this module works as a medium by which seller and buyer can connect through chat.
Note : This module is an add-on for marketplace module. To use this module you have to first install Prestashop Advanced Marketplace.
- Buyer can initiate chat with any seller, whether the seller is online or offline on the product page.
- Buyer do not need to login to initiate chat with seller.Buyer can start the chat just using his email id.
- Seller can respond to many buyers simultaneously.
- If the seller is offline, then buyer can send the message and all the messages can be seen the next time when seller is online.
- The chat option available on product detail page shows if the seller is online or not. If it shows a green sign, then seller is online.
- Seller can respond to the chat messages when the buyer is online.
- An easy side menu is available to see the chat list for the seller.
- Seller can retrieve all the chat messages sent to him while he was offline.Seller can see the chat history.
- Admin has the option to allow sellers to delete chat history.
- Admin chooses whether sellers can see their chat history and customer list or not.
- Admin can change the chat window title background colour, chat message notification logo and the notification ringtone.
- Admin can view or delete chats between sellers and buyers.
- Now buyer and seller can have direct communication.
- Multiple chat can be done at a single time by the seller.