Opencart Marketplace Seller Buyer Chat module establish a real-time chat between buyer and sellers. This is a socket based chat module due to which it is very fast and the message is received in real time. Sellers can chat with multiple customers in one time. Sellers and customers can see their chat history also, customers can email the chat transcription. Sellers have the option to block/unblock customers from chat. This module will help the customers in a significant manner and allow them to directly chat with the seller for their queries. This module is an add-on of Opencart Marketplace. You need to first install Marketplace module to use Webkul Opencart Marketplace Seller Buyer Chat (Socket Based).
Features of Opencart Marketplace Seller Buyer Chat (Socket Based)
- Socket based chat module due to which it works fast.
- Template based using handlebar.js.
- Sellers can chat with multiple customers in one time.
- Sellers can block/unblock customers from chat.
- Sellers can delete the conversation with customers.
- Sellers can change their online status to busy or offline.
- Sellers can use emojis in chat.
- Customers can email their chat transcript.
- Chat transcript is sent in PDF form.
- Customers can check their complete chat history.
- Customers can set their profile image for the chat.
- Customers have the option to report the manager.
- Admin has many options to configure the appearance of the chat window.
- Admin can see all the conversations between sellers and customers.
- Admin can delete any conversation.