Odoo Marketplace Buyer-Seller Communication: “Interactions Build Values”. Customer interactions are important for your growth but also to build your brand and its value. Initiate buyer-seller messaging service directly on Odoo Website with Odoo Marketplace Buyer-Seller Communications Extension. Allow your marketplace customers/buyers to directly contact the sellers through your website. The buyers can communicate with the seller on the Marketplace for any queries or feedback. The status of the conversation can be managed as per the need by the seller. The admin can view, reply or delete for all sellers from his end.
Note: Odoo Marketplace Buyer Seller Communication is a dependent module for Odoo Multi-Vendor Marketplace. The base module needs to be installed first for Odoo Marketplace Buyer Seller Communication Module to work.
- It allows the buyers to directly contact sellers for any query or feedback.
- The buyer can contact sellers via product page or seller profile.
- The messages can include an image, documents or any other file in the message.
- The status of the message thread can be changed as per the situation to keep track of the progress.
- The admin can view, monitor and update any conversation from all sellers on the marketplace.
- The messages can be sorted according to the status or date.
- Mail notifications for every message added to the thread are automatically sent to the buyer and seller.
- The admin can enable the buyer-seller communication feature for every seller individually.