PrestaShop Marketplace Buyer Seller ChatRead User Guide
PrestaShop Marketplace Buyer Seller Chat- With the help of this module seller and buyer can have a direct communication anytime. The buyer and the marketplace seller can chat with each other conveniently. The chat option is available on the product detail page of the products added by seller, under the seller detail column.User can easily query the seller about the product instantly without any wait.
Note : This module is an add-on for marketplace module. To use this module you have to first install Prestashop Advanced Marketplace.
- Buyer can initiate the chat with any seller, When the seller is shown online on the product page.
- Buyer do not need to login to initiate chat with seller. Buyer can start the chat just using his email id.
- Seller can respond to many buyers simultaneously.
- If the seller is offline, then buyer can send the message and all the messages can be seen when next time seller is online.
- The chat option available on product detail page shows if the seller is online or not. If that shows a green sign, then seller is online.
- Seller can respond to the chat messages when the buyer is online.
- An easy side menu is available to see the chat list for the seller.
- Seller can retrieve all the chat messages sent to him while he was offline. Seller can see the chat history.
- Now the buyer and seller can have the direct communication.
- Multiple chat can be done at a single time by the seller.