Marketplace RMA System for Magento2Read User Guide
Marketplace RMA System for Magento2 will help in product and order return between the customer and the seller. The customers will be able to file a return or refund for a product. If the seller is satisfied with the RMA reason of the customer then the seller will be able to return or refund as may be the case. This is an add-on of Marketplace Module. To use this module, you must have installed first Magento2 Marketplace Module.
Features of Marketplace RMA System
- Specifically designed for Magento2 Marketplace.
- Customers can request RMA to cancel ordered quantity.
- Customers can generate RMA for Refund/Replace.
- Sellers can do a Full or Partial refund.
- Allow seller to do an offline refund.
- Dynamic selection of items for an order for making RMA request.
- Admin will create the RMA reasons from his backend panel.
- Admin will be able to see the seller-buyer conversation history.
- Admin can see the list of all the RMA in the backend.
- Admin can solve the Requested RMA for his products.
- RMA history for buyer and seller with pagination.
- Guest user can request a RMA to cancel order.
- Guest user can generate RMA for Refund/Replace.