Marketplace RMA System for Magento 2 will help in product and order return between the customer and the seller. The customers will be able to file a return or refund for a product. If the seller is satisfied with the RMA reason of the customer then the seller will be able to return or refund as may be the case. This is an add-on of Marketplace Module. To use this module, you must have installed first Magento 2 Marketplace Module.
Features of Marketplace RMA System
- Specifically designed for Magento 2 Marketplace.
- Customers can request RMA to cancel ordered quantity.
- Customers can generate RMA for Refund/Replace.
- Sellers can do a Full or Partial refund.
- Allow seller to do an offline refund.
- Dynamic selection of items for an order for making RMA request.
- Admin will create the RMA reasons from his backend panel.
- Admin will be able to see the seller-buyer conversation history.
- Admin can see the list of all the RMA in the backend.
- Admin can solve the Requested RMA for his products.
- RMA history for buyer and seller with pagination.
- Guest user can request a RMA to cancel order.
- Guest user can generate RMA for Refund/Replace.
